Guild Wars Support
FAQ and Known Issues
FAQ
Known Issues
Account Support
Game Client
Creating and Managing Your Account
- ★Recovering Your Account
- ★How to Submit, Find, and Update your Support Ticket
- Creating an ArenaNet Account (Guild Wars, Guild Wars 2)
- I Can't Log In to the Support Site
- Registering Your Guild Wars Account
- Linking Your Guild Wars and ArenaNet Accounts
Purchase Support
Buying and Upgrading the Game
- ★Buy Guild Wars
- Common Payment Error Codes and Error Messages
- Can I Remove My Card and Payment Method on File?
- I haven’t received a Purchase Notification Email
- Why is it taking so long to receive the serial code I just purchased?
- Do I need an ArenaNet account in order to purchase a serial code from the website?