Guild Wars Support
Creating and Managing Your Account
- ★How to Submit, Find, and Update your Support Ticket
- Creating an ArenaNet Account (Guild Wars, Guild Wars 2)
- Registering Your Guild Wars Account
- Linking Your Guild Wars and ArenaNet Accounts
- Finding Your Serial Code
- Help with Guild Wars 2, Heart of Thorns, or Path of Fire
Solving Technical Problems
Buying and Upgrading the Game
- ★Buy Guild Wars
- Common Payment Error Codes and Error Messages
- Can I Remove My Card and Payment Method on File?
- I haven’t received a Purchase Notification Email
- Why is it taking so long to receive the serial code I just purchased?
- Do I need an ArenaNet account in order to purchase a serial code from the website?