If you’re experiencing an issue with purchasing, accessing, or playing Guild Wars 2 or one of its expansions, Heart of Thorns or Path of Fire, we recommend visiting the Guild Wars 2 Help Center for assistance. There you will find articles, answers, and avenues to contact our helpful support team if you’re unable to find a solution to your problem.
To help you get started, here’s a breakdown of the categories where you can begin searching for solutions:
If you need help from a support agent, our team can be reached by submitting a support ticket:
- Create a ticket for assistance with your Guild Wars 2 account.
Thank you for your continued support of ArenaNet and Guild Wars!